Payment Terms

Payments can be made via Paypal or credit card. For credit card payments, we take Visa & Mastercard payments only. Our website is secured by Rapid SSL.

All prices are quoted in Australian Dollars with GST inclusive. Payment will be deducted immediately if you choose to pay by card. We currently trade in AUD only.

Your payment card will be debited immediately and your order becomes binding as soon as we have accepted it.

Ordering

Please make sure the e-mail address you provide to us is correct and your mailbox is in proper working order. All order confirmations are sent to that e-mail address. Please make sure both your billing & delivery addresses are also completed fully. While we try to ensure that all details (including prices) displayed on this web site are correct and up to date, we cannot be held responsible for their accuracy.

  • You must ensure that, prior to placing an order, you have checked all relevant details about the products you have selected as their relevant details may have changed since you last visited this online store.
  • All products displayed on this web site are subject to availability.
  • For wallpapers, if you have under ordered please contact us first, please state your code and batch number. We will order the same batch number on your behalf, however cannot guarantee that the additional order will be of the same batch number. We cannot offer refund or credit to you in this situation.

Acceptance of Sale

Your order will be accepted as soon as we have confirmed your order. Our acceptance of your order is conditional on the availability of the products you have ordered. If any of the products you have ordered are unavailable, or should events occur beyond our reasonable control, we reserve the right to cancel your order. In such circumstances we shall let you know as soon as possible.

Our Rights

We reserve the right to: modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notifying to you & you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website; and/or change the conditions from time to time & your continued use of the website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the conditions have been changed. If you do not agree to any change to the conditions then you must immediately stop using the Website.

Price Guarantee

If you find a cheaper price on any of our products elsewhere in Australia, we will match or beat the price. Evidence is required to obtain this guarantee.

Please note that this excludes Trade & Commercial quotes.

White Mica’s price guarantee applies to any cheaper price found on an on-line store or in a physical store in Australia only. It applies where the other store’s final price, inclusive of delivery, taxes, fees and charges, is lower than our price.

Samples & Colours 

Most of our wallpaper products are A4 samples or smaller. This gives you a good indicator of the texture and colourway of the product but if you wish to see the full pattern repeat, you will need to purchase a roll.

Every attempt is made to ensure the colours displayed on our website are true and accurate. However, colour variations are inevitable due to monitor settings and lighting conditions. If you need to match a colour exactly, please request a colour sample of the product if available

We regret to inform you that not all our products allow for samples, in which case the product can be physically viewed at our Alexandria Studio. No responsibility will be taken if you are unhappy with the colour after your purchase arrives so please choose carefully.

Registration

The personal information you are required to provide when you register as a customer must be true, accurate, current and complete in all respects. You will notify us immediately of any changes to the personal information by contacting us directly. You agree not to impersonate any other person or entity or to use false names that you are not authorised to use.

Indemnity

You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this website, or the use by any other person accessing the website using your shopping account and/or your personal information.

Liability

All goods are supplied on the condition that our liability for any fault or defect in the quality, condition, description or fitness for any purpose is limited in amount to a sum not exceeding the purchase price of the particular goods. In no circumstances whatsoever shall White Mica be liable for indirect of consequential loss or damage following use or installation of our products.